The crew was very prompt, professional, helpful, and courteous.
Compliment from MedFlight.
The crew was awesome, super pleasant, and I felt very safe with them.
Compliment from a patient.
Words simply cannot express the sincere thank you to everyone who was involved in the care of my brother. I would like to give a special thank you to Jamey Baker at ValueCare Ambulance Service and his staff. You went above and beyond to help my brother with the obstacles that were thrown at us. The spirit of true caring and compassionate patient care was truly demonstrated and well done! Thank you for stepping up and helping when we most desperately needed it. There are great people in this world, and we need not to forget that.
Compliment from family member.
The crew did a fantastic job transporting their loved one. The family member was grateful for the crew because they made their loved one feel very comfortable during the incident.
Compliment from family member.
Your professionalism and teamwork with the ED staff made a terrifying situation more tolerable for my husband and me. The ride to Ross Heart saved my life. Thank you both!
Compliment from a patient.
The crew was on time, so kind and so helpful.
Compliment from Nurse with Hospice of Central Ohio.
Thank you from the bottom of my heart for the great care you showed my dad.
Compliment from daughter.
I want to thank you for the excellent and compassionate care your staff provided when transporting my mother to hospice. The crew was gentle and kind.
Compliment from daughter.
Please tell your crew that assisted me with my patient, thank you so very much. I really appreciate that they were there and were able to help me get him to the Morrison House. I just really appreciate that. They were kind, nice and so helpful. I was very happy to have them there.
Compliment from Nurse with Genesis Hospice.
Your crews are polite, dependable, punctual, very pleasant to work with. They have excellent turnaround times, but they always take the time to say hi.
Compliment from hospital ER.
A ton of great EMTs work here.
Stacy
They did fantastic, showed up on time, excellent service across the board. They helped me get my husband back into bed, which is not easy because he’s paralyzed. Too often most people just complain about that but the two lovely people we had today were just fabulous. One of the smoothest ambulance trips we’ve had in some time. Hopefully we will be seeing more of you in the future.
Compliment from family member.
The girls did an excellent job today; they both were amazing. I will definitely be using your company again if we need another transport. It’s been a difficult time lately and having these two just made everything so much easier for us today.
Compliment from family member.
We would like to give special thanks for the excellent service we received. We called Friday morning to request transport who needed to see her surgeon in Columbus on an emergency basis. You were able to pick her up in 30 mins of my call. Your staff stayed with her for the appointment and even called us to give an update since the patient is not able to use the phone due to her illness. The patient herself was also very appreciated and complimentary. The patient stated, she normally becomes very fatigued from those transports but did not feel that way that day. We appreciate all that you did for her.
Compliment from Hospice of Central Ohio.
The crews were on time, so kind, and so helpful.
Anonymous
I had the best experience today with Value Care transporting my mother from a nursing home to the hospital. They were caring, extremely professional, and most of all made mom feel safe and comfortable! Thank You for proving great service.
Carol
Thank you for the excellent level of care I received during my transport.
Compliment from patient.
Finally.... A company that cares more about it patients and employees, than it does about paperwork and politics!
Benjamin
I want to express my gratitude for the care my father received. They were two of the nicest people I have ever met. They treated my father with the utmost respect. I really wanted to tell you thank you.
Compliment from daughter.
All of us here in the ER really appreciate your dispatcher and everything he does. He’s always nice and very helpful. He is always willing to do what he can do to accommodate our trips in the ED. We appreciate all his efforts.
Compliment from hospital.
I want to personally thank the crew for taking so good care of my mom.
Compliment from son.
Your dispatcher knew exactly what to do and handled everything quickly and flawlessly. She had my questions answered before I even asked them. She was on top of it. She also complimented the crew: They were kind, professional, and were quick to get the patient transported.
Compliment from Lancaster hospital (FMC) ER Manager.
Your team has been wonderful to work with. I have been in long term care/hospice for years and ValueCare is great!
Compliment from the Director of Operations at Shrivers Hospice.
Good company!
Barbie
Thank you very much. Those people were amazing. Thank you for treating us so well and we appreciate everything you did for us. Thank you again for your kindness.
Compliment from patient’s wife.
I see why you are ValueCare ... because you really care about taking care of others. I'll remember this and I still can't thank you and your staff enough.
Anonymous
Amazing company with truly caring and compassionate employees.
Kim
Thank you, we are so grateful. We appreciate everything you all do for us. I truly believe ValueCare saved my husband’s life. Not only do the crews take care of my husband, but they take care of me as well. Making sure I get something to eat is just one example.
Compliment from patient’s wife regarding her husband’s transports to his radiation treatments.
Thank you for your hard work and dedication on the call for my husband last night. Though we had the outcome that no one wants, what you did will always be appreciated and never forgotten. Thank you for all you did and all you continue to do in the future.
Compliment from a patient.
I was very sick and weak. I was worried how I would make it to my appt. The boys did a great job taking care of me. They kept me covered up so I would stay warm. They were nice, polite, and very caring. They kept saying, we will take care of you. I was so weak and couldn’t stand. The boys had to carry me to the cot. I owe my life to these boys.
Compliment from a patient.
The crew were two of the nicest people I have ever met. They treated my father with the utmost respect. I really want to tell you thank you.
Anonymous
My wife's total experience today was excellent. The vehicle ride was quality and the crew was very professional and kind.
Anonymous
Your dispatcher knew exactly what to do and handled everything quickly and flawlessly. She was on top of it.
Anonymous
I want to personally thank the crew for taking such good care of my mom. I was scared when I pulled up so thank you for your speedy response.
Anonymous
Jamey and his crew are demonstrating true commitment to the community! Proud of the progress he has made in such a short time!
Kevin
Thank you for the compassion and thoughtfulness in transporting our patient at end of life.
Compliment from Hospice of Central Ohio.
The crew was very nice and treated the patient and family very well. They also thanked us for being time and professional. They loved how we treated this transport and even stated they would be requesting ValueCare for further trips.
Compliment from hospital.
Your crew is fantastic with “patient name”. They take their time and are very gentle with him. He doesn’t move very fast, and they don’t push him more than he can handle. They are a very professional and compassionate crew and should be recognized.
Compliment from dialysis facility.
I want to thank you for the excellent and compassionate care your staff provided when transwporting my mother. They were gentle, kind, and I'm grateful.
Anonymous
What a delight the ladies were that transported dad to his dialysis. The crew was very kind and wished ValueCare could transport him all the time.
Compliment from patient’s daughter.
The service was excellent. The crew showed up when they said they would. The ambulance is beautiful. We give the crew 5-stars. Extremely well dressed. Very courteous and professional.
Compliment from nursing home facility.
The crew treated my husband and myself like we were the King and Queen of England.
Compliment from patient’s wife.
Thank you very much for treating us so well and we appreciate everything you did for us. Those guys were amazing!
Anonymous
